Summary
Operations lead at a Series B logistics startup. Owns warehouse, last-mile and customer ops across 3 cities.
Experience
- Scaled order capacity 3x in 12 months while holding cost-per-order flat.
- Cut last-mile delay rate from 11% to 3% via a new dispatch SLA.
- Hired and trained 18 ops associates — average ramp time 9 days.
Skills
- bullet point rewriter
- resume bullet generator
- rewrite CV bullets